Support • SMS help • Technical requests

Support

Get help with AI automation workflows, voice or messaging behavior, integrations, billing, and request-related SMS communications.

Submit a Request

Use the form below to share technical issues, billing questions, integration concerns, or SMS support requests.

Enter numbers only, no spaces or dashes.

Contact Support

Email us directly if you prefer not to use the form.

info@rnmglobalsolutions.com

Typical response time: within 24 business hours.

SMS Support

If you receive SMS messages from RNM Global Solutions and need assistance, reply HELP. To stop receiving SMS messages, reply STOP.

This page is also the support destination referenced in our SMS communications for message delivery, appointment reminders, service updates, and request-related support responses. Review our Privacy Policy and Terms of Service.

Scope of Support

  • AI system and workflow configuration issues
  • Voice, SMS, CRM, and messaging integrations
  • Subscription and billing questions
  • Performance and optimization guidance

Before Contacting Support

  • Describe the issue in detail
  • Include screenshots if possible
  • Provide the workflow or system name involved
  • List any recent changes made

Sample SMS Messages

Examples of request-related SMS messages:

  • “Your appointment is confirmed for [Date] at [Time]. Reply STOP to opt out.”
  • “Reminder: your scheduled appointment is tomorrow at [Time]. Reply STOP to opt out.”
  • “We received your request and will contact you shortly. Reply STOP to opt out.”